Authorized Reseller FAQs
To view and/or print the FAQs:
Why is Osprey instituting a Dealer Authorization Program?
Do I send my Order or request Return Authorizations through the Dealer Portal?
Is the Dealer Portal secure?
What information should I have available for the Authorization?
How do I begin the Authorization process?
What is a Resale Tax Exemption Certificate?
What is the difference between a Resale Tax Exemption Certificate and a Uniform Sales & Use Exemption Certificate?
What are the Authorization types?
How do I obtain my Authorization Pass Code?
Can I save my progress and continue my registration at a later time?
How do I return to where I left off if I logged out of the Portal before completing my Authorization?
What if I’ve forgotten my Password and/or Username?
Why does Osprey need all this information?
Does the completion of the Authorization process and submission of my application guarantee approval?
How long will the Authorization application process take?
Who needs to sign the Osprey Agreement?
Can I print the Agreement before I “Submit Registration?”
Can we sell Osprey products to anyone? Anywhere?
Does approval include Authorization to sell Osprey products on the Internet?
Why do we need to enter all our Brick & Mortar locations?
Does Authorization entitle Distributor Dealers to buy directly from Osprey?
Why can’t I find the “Submit Registration” option/button?
How do I revise my Password?
How long until I hear back from Osprey on my Authorization request?
What do I do if I am not receiving notifications or Password reset emails?
How do I get more information?